DigiGo service extended to March 2026

18 Dec 23

Our on-demand public transport service DigiGo will run until at least March 2026.

DigiGo first launched in April 2022 as part of a two-year pilot scheme. This was funded by the Department for Transport’s Rural Mobility Fund.

The on-demand service currently operates in parts of Essex. Following the extension, the service will now run until at least March 2026. After this, a further extension into 2028 will be considered.

DigiGo operates flexibly, with bookings made via the TravelEssex app. Bookings can be made in advance or booked on-demand. Payment is made via the app, with a guaranteed seat and real-time vehicle tracking.

Councillor Tom Cunningham, Essex County Council Cabinet Member for Highways, Infrastructure and Sustainable Transport, said:

It’s great to hear that the DigiGo service will be extended until 2026. This decision underscores DigiGo's success and its crucial role in providing residents with convenient and flexible public transport options. 

Rural and suburban areas now have a public transport service that better meets their needs, is more available than traditional fixed services and enables them to access key services that were previously inaccessible. Continued use and support paves the way for an extension into 2028.

Information from the pilot will inform any future rollout to other areas of Essex.

Find out more about DigiGo

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