Contact us

In the first instance, for all supported and commercial services, you should contact the Transport Provider directly. Contact details for a provider in Essex can be found on the Transport Providers in Essex page. More information on how to give feedback can be found on the How to give feedback page.

However, if you have a question, comment or enquiry about TravelEssex, please use these details.

• Email: Passenger.Transport@essex.gov.uk

• Tel: 0345 603 7631

• Mail: Essex County Council, County Hall, 19 Market Road, Chelmsford, Essex CM1 1GG

TravelEssex is a platform run by Essex County Council (Registered in England, UK Registration Number: ​​GB 104 25 28 13) with registered office at Essex County Council, County Hall, 19 Market Road, Chelmsford, Essex CM1 1GG.