Accessibility statement
Accessibility statement
We are committed to making this website travelessex.co.uk accessible in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.
This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non- compliances listed on this page.
Known Issues
There are currently no known issues on this website. We run an accessibility test each month focusing predominantly on 3 categories: screen-reader adjustments (for the blind), keyboard navigation adjustments (for the motor impaired) and UI, design, and readability adjustments (for the vision impaired).
If any issues are found in these tests, they will be listed here along with a target resolution date.Feedback and Contact Information
If you need information on this website in a different format (such as an accessible PDF, large print, easy read, audio recording or braille, please contact us using any of the following methods:
passenger.transport@essex.gov
Essex County Council, County Hall, 19, Market Road, Chelmsford, Essex CM1 1GG
We’ll consider your request and get back to you in 7 days.
Enforcement Procedure
The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).
If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).
Reporting accessibility problems with travelessex.co.uk:
We're always looking to improve the accessibility of the travelessex.co.uk. If you find any problems not listed on this page or you think we're not meeting the accessibility standards, then please contact us here https://support.travelessex.co.uk/portal/en/home to let us know. You can also email us at: passenger.transport@essex.gov.
